We all communicate in our daily life with our family members, friends, neighbours and relatives. In official place, we have to communicate in a more professional way. Thus, we know that wherever we are, we have to express our feelings and say anything through communication. A constructive communication is required everywhere. Now what is constructive communication and why is it necessary ? Constructive communication is the art of saying anything in a way that will not hurt anyone’s self-esteem and respect. Here the motive is to create a healthy and good environment while communication.
As we all know, in today’s world, people are eager to fight (quarrel) over the little issues and make them a major one which is not a good deal in real. Also, after quarrelling they break their relationships and then realize their mistakes that it was just a small matter which made this overall scenario.
In office also, these types of conflicts happen always. The relationship between boss, employee and the client needs a professional attitude. But we often listen that he talked so rudely that his boss fired him, or, he left his office due to his ill-mannered boss.
People are more sensible today. They have the least capacity to bear hard words and if the other person says anything harsh, they take everything on their self-esteem and ego.
Thus, we can follow some rules of constructive communication which will make our relationships, either personal or professional, more healthy and more co – operative.
Some rules of constructive communication :
1. Don’t Be Aggressive
Mistakes are done by humans. It is a general fact that who-so-ever do anything will do some mistakes. If you come across this situation then keep yourself calm and try to tell your partner or employee about the mistake in a politely manner and tell about the consequences of that mistaken work.
This method is really effective as if you tell a person about their mistakes politely they will remember the words said by you which was an opposite way than expected.
2. Pay Attention To The Problem Not The Person
If anything goes wrong, don’t blame the person. You should focus on the problem.
Example, the employee has done the work incorrectly then most probably you will say “You always do the typing incorrect”, but you should not blame the person, instead use “I am getting the work incorrect again”.
In this way, you said your words without blaming the person. And it will be a professional attitude too.
3. Be Positive
Always try to sum up in a positive way when things are not in favour with you. When things are opposite, we need to calm ourselves because going aggressive will hurts and others too.
Try to calm yourselves by saying to yourselves some positive thoughts.
Negative thinking “ I am fed up now and can’t continue with her. She never understands me.”
Positive thinking “ She understands me most of the time. I should try to be better for her”.
We should see the positivity of the situation because it will make ourselves more happy and strong as compared to the situation we think negatively. If we think negatively, we make ourselves more disturb and sad and become weak too. It can lead to depression too.
4. Choose Right Time To Speak
It is rightly said that “ Wise people are those who have something to say while fools are those who have to say something”.
You should be specific on your words. Whatever you say, you should mean it. Sometimes people start at one point and bring some past bad experiences and mixing with present they continue to shout and gets angry. This type of attitude in the communication is the worst way. We should never create the situation worse by recalling previous incidents. We should focus on the present problem and talk over it only.
Thus, we discussed some rules of Constructive communication. Destructive communication will give only distress, tension and bad mood. We should try to not quarrel over small issues because it may happen that you will repent over it after sometimes or someday.
Always try to resolve conflicts instead of involving. Be positive and keep smiling.
If you have any experience or tips regarding constructive communication, you can share in comment section. We would be happy to interact with you.